A reader points to a sign of improvement:
Someone at HHS must’ve been listening to your reader; the healthcare.gov site made a huge improvement today by implementing window shopping – allowing users to see different plans without having to sign up for the cumbersome accounts that have been causing the glitches on the backend. The premium calculator is very easy to use and it certainly looks like most people will see a wide range of options. My guess is that a lot of people will be surprised at the affordability and expect that the targets for enrollment will be hit.
While [the window-shopping feature] does give consumers a bit of new information, it’s still too bare bones to give consumers a sense of how different plans stack up.