Claude Brodesser-Akner largely blames the movie's first trailer and the solipsism of the director:
[John Carter director Andrew Stanton] (who also nixed all mentions of his Pixar work in the teaser for fear that people would think this film was for little kids) was working from the belief that John Carter was still as universally iconic a figure to people as Dracula, Luke Skywalker, or Tarzan. “It was my Harry Potter,” he said during an interview at Google last week that was streamed live on YouTube. “All I ever wanted when I read that book was to believe it.”
He believed that audiences would gasp in delight at John Carter’s very appearance in much the same way that a Batman teaser might only need to flash the Bat Signal. As such, he felt that the very first John Carter trailer needed only to intrigue, not explicate.
“To him, it was the most important sci-fi movie of all time,” recounts one Disney marketing insider present for the pitched battles. “He could see no idea in which someone didn’t know who John Carter of Mars was. But it’s not Frankenstein; it’s not Sherlock Holmes. Nobody cares. People don’t say, ‘I know what I’ll be for Halloween! I’ll be John Carter!’”